I am curious if anyone on here owns a MDX, especially a 2015 in Tri-coat White (pearl color), and have noticed paint chips or paint peel on roof and other parts of car. Below is my story about my wifes MDX, and the reason I will not spend another dime with Acura, even though it pains me to say it.
I bought my wife a Tri-coat White 2015 Acura MDX. This was her 4th Acura, and 2nd MDX. Around 40k miles, we started noticing paint chips randomly throughout the car body. It was like everytime my wife washed the car, she would find new paint chips. The car has never been through an automatic car wash, never had pressure washer on it, never a brush. Only microfiber cloths. Needless to say, we reported it to Acura, and they tried to tell me it was because of road debris. I argued that it would be weird, for someone to drive everywhere in reverse, as a lot of the chips was on the rear hatch and bumper of the car. They finally had a local repair guy, use a touch up pen to hide the chips. So fast forward another year, and now, the roof paint is peeling, and I mean literally peeling off. There is a spot about 3x6 inches, where it is bare metal. So we take to another dealer, and he tells us he has seen this before, but only with the 2015 MDX in white. Said he had seen about 7 cases of this. Interestingly enough, my uncle has the same car, and sure enough, his roof is peeling also. There was one for sale down the road last month, and sure enough, its roof was peeling also.
Corporate Acura told me that they have never heard of this originally, and after many discussions, they said they woudl review the case, and came back with the decision, that they would pay 50% of the cost to repaint the roof, but only between the sunroof and front windshield. So basically, about a 4ft by 1 ft section. I told them that they had got to be kidding, but they were dead serious.
I figured it out, between my wife, uncle, mother, step mother, and motehr in law, we have purchased 7 new Acuras in the last 10 years, spending roughly $350k with Acura. I told the Corporate Acura lady, that I have never had one bad thing to say about Acura, in fact, if anyone asked, We would swear by them, that they are reasonable priced, extremely dependable, and overall a great car. This is the only complaint I have with them, but Corporate Acura needs to step up, and repair these vehicles due to their faulty paint.
I bought my wife a Tri-coat White 2015 Acura MDX. This was her 4th Acura, and 2nd MDX. Around 40k miles, we started noticing paint chips randomly throughout the car body. It was like everytime my wife washed the car, she would find new paint chips. The car has never been through an automatic car wash, never had pressure washer on it, never a brush. Only microfiber cloths. Needless to say, we reported it to Acura, and they tried to tell me it was because of road debris. I argued that it would be weird, for someone to drive everywhere in reverse, as a lot of the chips was on the rear hatch and bumper of the car. They finally had a local repair guy, use a touch up pen to hide the chips. So fast forward another year, and now, the roof paint is peeling, and I mean literally peeling off. There is a spot about 3x6 inches, where it is bare metal. So we take to another dealer, and he tells us he has seen this before, but only with the 2015 MDX in white. Said he had seen about 7 cases of this. Interestingly enough, my uncle has the same car, and sure enough, his roof is peeling also. There was one for sale down the road last month, and sure enough, its roof was peeling also.
Corporate Acura told me that they have never heard of this originally, and after many discussions, they said they woudl review the case, and came back with the decision, that they would pay 50% of the cost to repaint the roof, but only between the sunroof and front windshield. So basically, about a 4ft by 1 ft section. I told them that they had got to be kidding, but they were dead serious.
I figured it out, between my wife, uncle, mother, step mother, and motehr in law, we have purchased 7 new Acuras in the last 10 years, spending roughly $350k with Acura. I told the Corporate Acura lady, that I have never had one bad thing to say about Acura, in fact, if anyone asked, We would swear by them, that they are reasonable priced, extremely dependable, and overall a great car. This is the only complaint I have with them, but Corporate Acura needs to step up, and repair these vehicles due to their faulty paint.