After purchasing my 2019 Acura RDX I quickly noticed that the left rear tail light does not align between the trunk and the body of the car despite alignment on the right side of car. I have now serviced the car twice at dealerships other than where I purchased the vehicle. In both cases, the managers acknowledged that it was not aligned, but took no responsibility for fixing it. One even went as far as to recommend taking it to a third party body shop as "our mechanics do not do this kind of stuff."
I am now planning to take the car back to the place of purchase, but I was hoping to get some feedback on best approaches as this seems unacceptable for a $40K+ vehicle.
I am now planning to take the car back to the place of purchase, but I was hoping to get some feedback on best approaches as this seems unacceptable for a $40K+ vehicle.