Hey everyone,
I just thought I'd share an experience I just had with my local discount tire.
I usually browse online for tires, but they're having a pretty good deal for memorial day. Instant rebates on top of instant rebates.
Anyways, i recently bought a set of used 18x8 rims that had pirelli p6's on them. There was enough tread left for at least the summer, and I planned on riding on them for a while. Unfortunately, the tire was too big. It was a 225/50/18 and I was rubbing all over the place.
In comes discount tire. I went in looking to purchase a set of Conti DWS, but they have to be special ordered. The rep I was talking with suggested I take a look at Pirelli nero Zero all-season. I was hesitant because there were mixed reviews about them when I looked them up. The rep then told me that I have 30 days to ride on them, and if I don't like them I can exchange. He also ensured me that it's a great tire, and very comparable to the DWS. He had them on his car as well.
I reluctantly agreed to make the purchase, and drove away with 4 new Nero zeros.
Immediately I didn't like them. They are quite noisy, and I have a long enough daily commute that noise level is very important.
I call the shop as soon as I get to work to ask about exchanging them for the DWS.
He told me to come in tomorrow morning and we can make the exchange, and while they wait for the tire to come in I can still ride on the pirellis.
Now THAT's customer service. :thumbsup:
Sorry for the long post. I'm just excited because It seems rare to receive stellar, no questions asked service these days.
If you haven't before, check out your local discount tire next time you need tires. They may just be worth the little premium in price.
I just thought I'd share an experience I just had with my local discount tire.
I usually browse online for tires, but they're having a pretty good deal for memorial day. Instant rebates on top of instant rebates.
Anyways, i recently bought a set of used 18x8 rims that had pirelli p6's on them. There was enough tread left for at least the summer, and I planned on riding on them for a while. Unfortunately, the tire was too big. It was a 225/50/18 and I was rubbing all over the place.
In comes discount tire. I went in looking to purchase a set of Conti DWS, but they have to be special ordered. The rep I was talking with suggested I take a look at Pirelli nero Zero all-season. I was hesitant because there were mixed reviews about them when I looked them up. The rep then told me that I have 30 days to ride on them, and if I don't like them I can exchange. He also ensured me that it's a great tire, and very comparable to the DWS. He had them on his car as well.
I reluctantly agreed to make the purchase, and drove away with 4 new Nero zeros.
Immediately I didn't like them. They are quite noisy, and I have a long enough daily commute that noise level is very important.
I call the shop as soon as I get to work to ask about exchanging them for the DWS.
He told me to come in tomorrow morning and we can make the exchange, and while they wait for the tire to come in I can still ride on the pirellis.
Now THAT's customer service. :thumbsup:
Sorry for the long post. I'm just excited because It seems rare to receive stellar, no questions asked service these days.
If you haven't before, check out your local discount tire next time you need tires. They may just be worth the little premium in price.