So after reading reviews in here for overhauling my HID system for my 03 TL-s, I paid the $60 for my 5k setup...The package gets here and I start to doing the soldering and get it all done etc. I plug the ignitors into the bulbs and one of them wouldn't stay into the bulb...I look at the bulb and saw that it was broken. The terminal at the end of the bulb was missing. I figured maybe it broke off etc so Im looking around the head lens and couldn't find it. . The broken end was inside the box it came in with. So I called customer service and no answer on a Thurs on the 28th and emailed them also. Friday the 29th, received email(see pics) stated to "swap bulb for new one through their program". Keep in mind, THIS IS A BRAND NEW KIT. So at this point I called and talked to cust service rep Elaine. She said they would send me new one. So labor day weekend happened etc etc. Its tuesday the 2nd. no email, no tracking, nothing. So I called...no answer. Emailed them...you can read the responses down below.....So at this point, I bought another set of bulbs from another site. So now check this....The setup works but when I first turn the car on, Pass side doesn't work unless, I cycle the lights on/off. JUST STAY AWAY FROM THIS JOKE OF A COMPANY.
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