Hi all,
I apologize in advance if I'm posting this in the wrong section, but I'm really in need of some advice regarding my ez pass.
I'll keep this short I promise; I bought an ez pass couple of months ago and picked the option to auto-replenish when my balance goes below 10$. I take 495 Express lanes to work and home during rush hour times so just out of curiosity today I decided to log into ezpass (vdot) website and check my statement to see how much I'm spending every month. What I discovered in my statements from the last 2 months was really surprising and I'm not sure what to do honestly. They have only deducted money from my ez-pass couple of times and I still have a balance left from the first payment of $35. After checking my statements, I went to my car and doubled checked my transponder doesn't have HOV on, and it doesn't; it never had.
Is this something I neglect or should I call EZ Pass and report it to them. I feel like I owe them money since I have been using the express lanes for awhile now. Will I get in trouble if I continue to test my luck or take advantage of their mistake?
Please advise, I would greatly appreciate it!
I apologize in advance if I'm posting this in the wrong section, but I'm really in need of some advice regarding my ez pass.
I'll keep this short I promise; I bought an ez pass couple of months ago and picked the option to auto-replenish when my balance goes below 10$. I take 495 Express lanes to work and home during rush hour times so just out of curiosity today I decided to log into ezpass (vdot) website and check my statement to see how much I'm spending every month. What I discovered in my statements from the last 2 months was really surprising and I'm not sure what to do honestly. They have only deducted money from my ez-pass couple of times and I still have a balance left from the first payment of $35. After checking my statements, I went to my car and doubled checked my transponder doesn't have HOV on, and it doesn't; it never had.
Is this something I neglect or should I call EZ Pass and report it to them. I feel like I owe them money since I have been using the express lanes for awhile now. Will I get in trouble if I continue to test my luck or take advantage of their mistake?
Please advise, I would greatly appreciate it!