had this issue with acuralink
first, odd that connecting to acura client services is not an option in the acuralink menu.
I had a problem for multiple days with traffic not showing. I connected to acuralink and they said traffic was provided through acura client relations. Provided? Maybe client relations controls the subscription, but doesn't traffic come through the acura link connection?
So I asked to talk to client relations. They said that they could not transfer me. Why not? Because we are emergency services? What, I pressed concierge menu item. I connect back later and this time they said no problem and transferred me. Talked to client relations and they were no help.
my issue is that I think I should get some sort of refund when traffic does not work. I'm paying for acuralink, but they say traffic is free. I say that I have paid for traffic one way or the other. It was bundled into the price of the car.
first, odd that connecting to acura client services is not an option in the acuralink menu.
I had a problem for multiple days with traffic not showing. I connected to acuralink and they said traffic was provided through acura client relations. Provided? Maybe client relations controls the subscription, but doesn't traffic come through the acura link connection?
So I asked to talk to client relations. They said that they could not transfer me. Why not? Because we are emergency services? What, I pressed concierge menu item. I connect back later and this time they said no problem and transferred me. Talked to client relations and they were no help.
my issue is that I think I should get some sort of refund when traffic does not work. I'm paying for acuralink, but they say traffic is free. I say that I have paid for traffic one way or the other. It was bundled into the price of the car.