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acuralink

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had this issue with acuralink

first, odd that connecting to acura client services is not an option in the acuralink menu.

I had a problem for multiple days with traffic not showing. I connected to acuralink and they said traffic was provided through acura client relations. Provided? Maybe client relations controls the subscription, but doesn't traffic come through the acura link connection?

So I asked to talk to client relations. They said that they could not transfer me. Why not? Because we are emergency services? What, I pressed concierge menu item. I connect back later and this time they said no problem and transferred me. Talked to client relations and they were no help.

my issue is that I think I should get some sort of refund when traffic does not work. I'm paying for acuralink, but they say traffic is free. I say that I have paid for traffic one way or the other. It was bundled into the price of the car.

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